PRIVACY
POLICY
1.
PRESENTATION
The purpose
of this Privacy Policy is to inform users of the MONDIAL BAG website and
services about how their personal data is collected, used, stored and
protected.
MONDIAL BAG
attaches particular importance to the respect of privacy and the protection of
its users' personal data.
2.
CONTROLLER
The data
controller is:
MBSVSASU
with a capital of €100
RCS
Montpellier: 103 198 388
Registered
office: 14 Rue Voltaire34200 Sète
Email:contact@mondialbag.com
Phone :09
81 33 45 52
3. DATA
COLLECTED
In
connection with the use of MONDIAL BAG services, the following data may be
collected:
Identification data
- First and last name
- Email address
- Phone Number
Booking data
- Booking date and time
- Locker or key box number
- Booking history
- Amounts invoiced
Technical data
- IP address
- Login details
- Type of device used
- Technical logs necessary for
the operation of the service
Safety data
- Video surveillance recordings
made on the premises
- Timestamp of access to equipment
4. PURPOSES OF THE PROCESSING
The data
collected is used to:
- Manage bookings;
- Provide access to lockers and
key boxes;
- Ensure the safety of people and
property;
- Manage payments;
- Issue invoices;
- Respond to customer service
requests;
- Prevent fraud and misuse;
- Comply with legal and
regulatory obligations.
5. LEGAL
BASES FOR PROCESSING
The
treatments carried out are based on:
- The performance of the contract
concluded with the user;
- Compliance with legal obligations;
- The legitimate interest of
MONDIAL BAG regarding the safety of people, goods and equipment;
- User consent when required.
6. RECIPIENTS OF THE DATA
Personal
data is accessible only:
- Authorised persons of MONDIAL
BAG;
- To the technical service
providers necessary for the operation of the service;
- Payment providers;
- To the administrative or
judicial authorities when required by law.
Personal
data is not sold or rented to third parties.
7.
RETENTION PERIOD
The data is
kept for a limited period of time:
- Booking data: 5 years maximum;
- Invoices and accounting
documents: 10 years;
- Video surveillance data: in
accordance with the applicable regulations;
- Technical connection data: in
accordance with the legal obligations in force.
When the
retention periods expire, the data will be deleted or anonymised.
8. VIDEO
SURVEILLANCE
The MONDIAL
BAG premises are placed under permanent video surveillance in order to ensure:
- The safety of people;
- The protection of property;
- Prevention of acts of vandalism
and fraud.
The images
may be communicated to the competent authorities upon legal requisition.
9. DATA
SECURITY
MONDIAL BAG
implements all reasonable technical and organisational measures to ensure:
- Data confidentiality;
- Their integrity;
- Their availability;
- Their protection against
unauthorized access.
10. USER
RIGHTS
In
accordance with the General Data Protection Regulation (GDPR), each user has:
- A right of access;
- A right to rectification;
- A right of erasure;
- A right to object;
- A right to restriction of
processing;
- A right to data portability;
- The right to withdraw consent
at any time where this is the legal basis for the processing.
Any request
can be sent to:
contact@mondialbag.com
Identification
may be requested to verify the identity of the applicant.
11.
COOKIES
The MONDIAL
BAG website may use cookies that are necessary for its operation.
Statistical
or analytical cookies may also be used to improve the performance of the site.
The user
can configure or refuse cookies at any time from their browser or via the
cookie management banner.
12.
COMPLAINTS TO THE CNIL
If a user
believes that his or her rights are not being respected, he or she may file a
complaint with the Commission Nationale de l'Informatique et des Libertés
(CNIL).
Website:
www.cnil.fr
13.
CHANGES TO THE PRIVACY POLICY
MONDIAL BAG
reserves the right to modify this Privacy Policy at any time.
The
applicable version is the one published on the website on the date of
consultation.
14.
CONTACT
For any
questions relating to the protection of personal data:
MONDIAL BAG
14 Rue Voltaire34200 Sète
Phone : 09 81 33 45 52
Email: contact@mondialbag.com
Websites:www.mondialbag.comwww.mondialbag.fr